Terms & Conditions
Welcome to JurassicCoastTours.com. By booking a tour with us, you agree to the following terms and conditions. Please read carefully.
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- Booking Policy
– All tours are subject to availability and must be confirmed by JurassicCoastTours.com.
– A deposit or full payment is required to secure your booking. If a deposit is paid, the remaining balance must be paid in full no later than three weeks before the tour date. 1.1 Our tours require a minimum number of participants to run, which varies by tour; if this minimum is not met, you will be notified at least 72 hours prior to your tour date and offered a full refund or an alternative date.
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- Cancellation Policy
– Cancellations by the Customer:
– Cancellations made more than 5 days before the tour date will receive a full refund.
– Cancellations made between 5 and 3 days before the tour date will receive a 50% refund of the total tour price.
– Cancellations made less than 3 days before the tour date are non-refundable.
– Cancellations by JurassicCoastTours.com:
– In the rare event that we must cancel a tour due to unforeseen circumstances (e.g., extreme weather, safety concerns, or insufficient bookings), you will receive a full refund or the option to reschedule for a later date.
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- Tour Itinerary
– Tour itineraries are subject to change based on weather, safety conditions, and other factors beyond our control.
– We will make every effort to provide the best experience possible while ensuring customer safety.
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- Liability
– JurassicCoastTours.com is not responsible for:
– Personal injury, loss, or damage to personal belongings during the tour.
– Delays caused by traffic, weather, or other factors beyond our control.
– Customers are advised to secure travel insurance for additional protection.
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- Health & Safety
– Customers must inform us of any medical conditions, mobility limitations, or dietary restrictions at the time of booking.
– JurassicCoastTours.com reserves the right to refuse participation to individuals deemed unfit for the tour due to health or safety concerns.
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- Code of Conduct
– Customers are expected to respect fellow travelers, guides, and the local environment.
– Disruptive or inappropriate behavior may result in removal from the tour without a refund.
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- Photo & Media Policy
– By participating in our tours, you consent to being photographed or recorded for promotional purposes. If you do not wish to be included, please inform us prior to the tour.
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- Force Majeure
– JurassicCoastTours.com is not liable for cancellations, delays, or modifications due to events outside our control, including but not limited to natural disasters, pandemics, or government restrictions - Privacy Policy– JurassicCoastTours.com is committed to protecting your privacy.- Any personal information you provide during the booking process, such as your name, email address, and payment details, will be used solely for the purpose of managing your tour and providing the best service possible.- We do not share your information with third parties, except as required to process your booking (e.g., payment providers).- By booking a tour, you consent to the collection and use of your information in accordance with our privacy practices.
- Safety Information
– Your safety is our top priority. Please follow all instructions provided by your guide during the tour.
– Be prepared for uneven terrain and changing weather conditions; sturdy footwear and appropriate clothing are recommended.
– JurassicCoastTours.com reserves the right to modify or cancel tours due to safety concerns, including extreme weather or unforeseen circumstances.
– Participants are responsible for their own safety and must inform us of any medical conditions or mobility limitations prior to the tour.
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Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Email: info@JurassicCoastTours.com
We look forward to making your Jurassic Coast adventure unforgettable!